topic Re: Unresponsive touch screen in Z Series

Unresponsive touch screen

jen1906 — Tue, 24 Jun 2014 12:44:31 GMT

I have had my Xperia Z2 for 2 days. I was browsing different features of the phone and seem to have activated a voice feature for the visually impaired. If I touch an icon it speaks the name of the icon but it doesn't open it it. So I am unable to get back into settings to turn off this feature. It won't even let me power the phone off - the power off icon appears and is spoken but when i tap or hold it nothing happens. Now the screen shows (and speaks) swipe to open, but when I try nothing happens.

Re: Unresponsive touch screen

_alexdon_ — Tue, 24 Jun 2014 12:45:22 GMT

You have to use two fingers to drag down notification bar and double tap to select an option.Go to settings-accesibility-disable talkback.

Re: Unresponsive touch screen

jen1906 — Tue, 24 Jun 2014 12:49:53 GMT

Thank you! It worked

Re: Unresponsive touch screen

_alexdon_ — Tue, 24 Jun 2014 12:51:10 GMT

You are welcome.