topic Radio issue on Z2 in Z Series

Radio issue on Z2

Arthychaud — Tue, 24 Jun 2014 11:42:40 GMT

Hi, recently the radio on my XPeria Z2 has been buggy. It often stops playing the sound from the radio (while not stopping the radio or telling to reconnect the earbuds) and then continue to play it as if nothing had happened.

Do you have any idea how to solve it?

Re: Radio issue on Z2

Johan — Tue, 24 Jun 2014 11:56:11 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you to run your phone in safe mode for a while to check if you still experience this. If not this may be caused by any downloaded application.
How to boot into safe mode?

Have you experienced this with other audio/music apps such as the Walkman player as well?

Re: Radio issue on Z2

Arthychaud — Tue, 24 Jun 2014 12:30:00 GMT

Hi, I ran my phone on safe mode and as expected the radio didn't bug at all. Then, I uninstalled the application I had installed just before the problem appeared. And now it's working just fine.

Thank you very much!