topic Re: camera problem after swimming in Z Series

camera problem after swimming

bkoori — Wed, 21 May 2014 19:02:42 GMT

So i dunno how to say this but i entered the pool today and i tried my Z2 for the first time and i checked everything before i eneter the pool so i entered i took some pictures and a videos maybe it took me 5 mins and i foreget to mention that its not deep like really less than 1 mt , anyways when i checked my phone i found that i got some steam i think or i dunno what to call it anyways i asked my friends they said its gonna be okay in one day so i was like okay , but i cant stand it because i couldnt take pictures THE hole day , and then i wanted to try the front camera as usual to take a selfie , so i was shocked when i noticed that the front camera button is not there so what should do now ?

Re: camera problem after swimming

Uliwooly — Wed, 21 May 2014 19:55:16 GMT

Contact your local Sony

http://www.sonymobile.com/global-en/support/contact-us/

Re: camera problem after swimming

bkoori — Fri, 30 May 2014 09:59:19 GMT

I went to the sony costumer services and i gave them my phone and they kept it for 5 days and this is the 6th day , and i think they cant fix it . I guess they going to give me a new one .

Re: camera problem after swimming

hedrox87 — Tue, 03 Jun 2014 10:39:54 GMT

Sony has service parts problem, it's more than sure that they'll give a new one, than try to repair existing model.
I even got the new model, sent for changing the cover for SD card, cause there were no covers in service centre. Sometimes it's good, to get new one, but sometimes it takes much less time to just fix something.