topic Re: Z1 Camera restricted? in Z Series

Z1 Camera restricted?

TheSilentPariah — Fri, 14 Mar 2014 00:43:48 GMT

I just got this phone last week, and for the most part the camera was working fine. However, one day I tried to use the camera and this popped up. I tried clearing the app data and restarting but to no avail. Any advice?

Re: Z1 Camera restricted?

Jake-SonyXperia — Fri, 14 Mar 2014 01:00:31 GMT

Hi TheSilentPariah,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Are you connected to a work based email server or exchange account? As they may have enforced security settings that do not allow pictures to be taken within there environment.

If this is the case, you will need to speak with your IT department to get this issue resolved.

I apologize for any inconvenience this may cause.

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Re: Z1 Camera restricted?

TheSilentPariah — Fri, 14 Mar 2014 01:59:20 GMT

Thanks for the quick reply. I don't think that is the problem though, I am not connected to any corporate accounts, neither have I entered any camera restricted areas of any sort.

Re: Z1 Camera restricted?

Jake-SonyXperia — Fri, 14 Mar 2014 02:08:33 GMT

I see, that does seem strange, as the message states that it is being remotely restricted which means that this restriction has been added by another source.

Have you installed any new applications on the device?

Re: Z1 Camera restricted?

TheSilentPariah — Fri, 14 Mar 2014 04:45:45 GMT

Yes that did it. I uninstalled a few apps. Thanks so much for taking the time to help me.

Re: Z1 Camera restricted?

Jake-SonyXperia — Fri, 14 Mar 2014 05:02:59 GMT

No problem, glad I could provide you with the resolution.

If you have anymore inquiries feel free to to post again.

Re: Z1 Camera restricted?

TheBledian — Mon, 07 Apr 2014 12:45:22 GMT

I have a question regarding "restrictions" on camera.

If I use 3rd party apps, say vscocam for example, with my Xperia Z1 compact. Is it possible, when it (vscocam) takes a photo, to use the settings I defined in "manual mode" (ISO-100, 20,7MP, ...) ? Or would it only use settings defined in "auto mode" (8MP, ISO-auto...) ?

Thank you in advance.