topic Re: headset not supported? with the Sony headset that came with the phone... in Z Series

headset not supported? with the Sony headset that came with the phone...

AlphaO — Wed, 09 Apr 2014 21:12:12 GMT

Issue in the topic thread.

The headset that comes with the phone can stop and start the music (button pushing) when its playing through the speaker, but when i remove the headset it says "headset not supported. ..."

Running the latest software as far as i know: 14.3.A.0.681

I wanted this phone to be my iPod replacement... so the headphone jack working is a big deal and killing me now.. No headset that i have tried has worked, not once. The phone is a week old only and has not been anywhere near water so i don't think it's water damager.

Other thoughts:

- it looks like the flash bleed can be fixed with a sharpie.

- battery lasts a long time with heavy screen on time.

Re: headset not supported? with the Sony headset that came with the phone...

Danial-mach1 — Wed, 09 Apr 2014 21:16:02 GMT

Try

Setting>apps>all>smart connect clear data and Cache then force stop and reboot your phone

Re: headset not supported? with the Sony headset that came with the phone...

AlphaO — Wed, 09 Apr 2014 21:27:28 GMT

Thanks that worked!

I tried to clear data before (read it here somewhere else), but didn't reboot, maybe that did it.

Tried it with two sets of headphones, worked with both.

Re: headset not supported? with the Sony headset that came with the phone...

Danial-mach1 — Thu, 10 Apr 2014 06:42:17 GMT

Great

You are welcow

Re: headset not supported? with the Sony headset that came with the phone...

driansmith — Fri, 27 Jun 2014 09:07:47 GMT

You're a genius Danial!!!

Much appreciated.

Re: headset not supported? with the Sony headset that came with the phone...

doctorkibble — Wed, 13 Aug 2014 13:02:47 GMT

This worked for me too: new Experia M2, and neither the Sony headphones nor my Sennheisers would work. Many thanks!

Re: headset not supported? with the Sony headset that came with the phone...

mwansameka09559 — Thu, 04 Sep 2014 22:11:37 GMT

Hi I bought a sony Ericsson headset for my sony z1 phone but they are not working when I was told they are compatible need help

Re: headset not supported? with the Sony headset that came with the phone...

Hugi — Sat, 11 Oct 2014 22:53:25 GMT

Many thanks Danial-mach1, much appreciated 8-) it worked for me too!

Re: headset not supported? with the Sony headset that came with the phone...

Johnisallaround — Thu, 16 Oct 2014 14:15:01 GMT

thanks, it works for me

Re: headset not supported? with the Sony headset that came with the phone...

GerryM2 — Tue, 04 Nov 2014 21:05:34 GMT

Thanks a lot Amigo it works very well, now i can enjoy my music in the subway! :smileysmileythumbsup:

Re: headset not supported? with the Sony headset that came with the phone...

boneyman — Fri, 02 Jan 2015 18:13:10 GMT

so ''clear data'' will erase everything i have on my phone?

Re: headset not supported? with the Sony headset that came with the phone...

_alexdon_ — Fri, 02 Jan 2015 20:46:29 GMT

It will only reset the app.

Re: headset not supported? with the Sony headset that came with the phone...

honeydew44 — Sun, 04 Jan 2015 23:08:23 GMT

Thank you so much! I have an Experia T3 and it fixed the problem for me too.

Re: headset not supported? with the Sony headset that came with the phone...

tai11 — Sun, 01 Mar 2015 15:28:53 GMT

Tnx it work I'm so happy

Re: headset not supported? with the Sony headset that came with the phone...

hanzy — Wed, 04 Mar 2015 06:32:29 GMT

My phone is z3 all of a sudden my earphones doesnt work it keeps on saying not supported. Guys help me fix it i miss my sound trip alot. Ive teied rebooting and everything.

Re: headset not supported? with the Sony headset that came with the phone...

DNS1 — Tue, 14 Apr 2015 21:24:43 GMT

Did not work for me, although tried several times 😞 Helpless and hopeless, any other hints, pls

Re: headset not supported? with the Sony headset that came with the phone...

phil5 — Sun, 17 May 2015 01:18:38 GMT

Brilliant thanks

Re: headset not supported? with the Sony headset that came with the phone...

patchielyn_013 — Sun, 28 Jun 2015 12:07:45 GMT

its not working always says that use another headset or go to sony support please someone help me

Re: headset not supported? with the Sony headset that came with the phone...

tk_tom — Sun, 12 Jul 2015 12:42:27 GMT

It did not work for me

Re: headset not supported? with the Sony headset that came with the phone...

TomCruise — Mon, 13 Jul 2015 11:10:37 GMT

Wow!! Thanks it working