topic Re: Torchlight turned on by itself in Z Series

Torchlight turned on by itself

pakkifokk — Sat, 22 Feb 2014 22:21:04 GMT

Hi, I had just opened Firefox on my Z1 Compact and entered Youtube when suddenly the back torchlight turned on by itself - I don't know if I accidentally touched something but I doubt I did as there doesn't seem to be any hotkey for turning the torchlight on outside of the camera, which by the way wasn't open when this occured. I was unable to turn the torchlight off, opening the camera app resulted in a "Camera not available" message, and clearing the cache/data of the camera app didn't help either. I had to restart my phone for the light to turn off. I haven't been able to replicate this since.

Any idea what happened here? I must mention that I managed to drop my phone the other day (after having owned it for only a day or so...), but it didn't fall far and the drop wasn't very hard either, and I didn't notice any visible damage on the exterior nor any other oddities so far apart from this torchlight thing. Also this is my first smartphone, is it normal that built-in apps and features misbehave like this sometimes, even when the unit is so new?

Re: Torchlight turned on by itself

_alexdon_ — Sat, 22 Feb 2014 22:35:12 GMT

This kind of behaviour is not normal,are you sure that a popup ad did not appear and you tapped on it?If it has not occured again,it might have been a simple glitch.

Re: Torchlight turned on by itself

pakkifokk — Sat, 22 Feb 2014 22:40:29 GMT

Yes I'm sure I didn't click on anything unusual, even if I did I fail to see how clicking on an ad would "hijack" part of my phone, maybe if it was on some suspicious website, but not Youtube.

Re: Torchlight turned on by itself

_alexdon_ — Sat, 22 Feb 2014 22:42:44 GMT

Then I do not think you should worry about it,Android has its little glitches.But do be careful from now on,if you see any problems report here.

Re: Torchlight turned on by itself

pakkifokk — Sat, 22 Feb 2014 22:46:12 GMT

Okay thanks. Maybe I'm just paranoid I messed up my new phone already due to dropping it. On another note, there should really be a built-in feature to turn on the torchlight anytime...

Re: Torchlight turned on by itself

_alexdon_ — Sat, 22 Feb 2014 22:47:30 GMT

You should have an app called torch(or you can find one on google play).

Re: Torchlight turned on by itself

pakkifokk — Sat, 22 Feb 2014 23:14:09 GMT

Alright, should really be built-in though. Still curious about what the **bleep** happened...

Re: Torchlight turned on by itself

_alexdon_ — Sat, 22 Feb 2014 23:16:41 GMT

You could ask xperia care about this,see what you get:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Torchlight turned on by itself

pakkifokk — Tue, 25 Feb 2014 19:27:46 GMT

I think I found out what caused this... the app "Clean Master" I had installed (to clean the cache and free up RAM and whatnot) apparently also had a torch function, which was available from the quick-menu thing that you swipe down from the top (don't know the proper term for it), which I didn't even notice before now. I guess as I still hadn't become completely familiar with the use of a touch screen, I accidentally swiped the menu down and hit the torch function when I tried to open Youtube or something. Activating the torch this way even results in the same "not available" message when trying to open the camera.

Re: Torchlight turned on by itself

_alexdon_ — Tue, 25 Feb 2014 20:18:25 GMT

Task killers interfere a lot with the phone,making trouble.

Re: Torchlight turned on by itself

SJyukon — Thu, 09 Feb 2017 21:24:11 GMT

I'Ve been searching a long time for instructions re the Xperia XA flashlight ever since I turned it on accidentally. Could not find any info other than to install an ap. But have now discovered that if you swipe your home screen diagonally from top right to bottom left you can get flashlight option. Touch the torch to turn on/off.