topic Re: Problem with my Xperia Z, when I call in Z Series

Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 18:50:36 GMT

Hello, I have a problem with my Xperia Z, when I call to hear the person I am forced to switch to speakerphone mode. Can you help me please?

Re: Problem with my Xperia Z, when I call

Uliwooly — Mon, 28 Apr 2014 18:55:28 GMT

Settings > apps > all > phone > clear data > restart your phone

could you elaborate on your issue?

Re: Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 19:00:56 GMT

Yes, when I call to hear the person I am forced to switch to speakerphone mode, because I can not hear my interlocutor in the phone, but I hear only speaker.

Re: Problem with my Xperia Z, when I call

_alexdon_ — Mon, 28 Apr 2014 19:04:57 GMT

Do you have options like slow talk or microphone noise suppression enabled?

Re: Problem with my Xperia Z, when I call

Uliwooly — Mon, 28 Apr 2014 19:05:01 GMT

Try this

settings > call settings > uncheck microphone noise suppression and check again

Re: Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 19:09:15 GMT

I tried but it doesn't work

Re: Problem with my Xperia Z, when I call

Uliwooly — Mon, 28 Apr 2014 19:11:54 GMT

Test your phone with

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

Re: Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 21:22:56 GMT

I tried but it doesn't work !

Re: Problem with my Xperia Z, when I call

_alexdon_ — Mon, 28 Apr 2014 21:26:07 GMT

Get to closest sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 21:34:44 GMT

Yes of course, but you have no ideas?

Re: Problem with my Xperia Z, when I call

_alexdon_ — Mon, 28 Apr 2014 21:35:40 GMT

If those options are not related,really do not know.You might want to try a software repair,but I am not sure it will work.

Re: Problem with my Xperia Z, when I call

Bapt1ste — Mon, 28 Apr 2014 21:39:20 GMT

I think it's material, the small speaker above "Sony" should be damaged.

Re: Problem with my Xperia Z, when I call

_alexdon_ — Mon, 28 Apr 2014 21:43:22 GMT

In that case,only a sony service can help properly.

Re: Problem with my Xperia Z, when I call

juan98 — Thu, 12 Jun 2014 11:25:38 GMT

the problem is that when im calling for someone it says temporarily out of service and i cannot call can you help me in this situation