topic Re: Lost ringtones in Z Series

Lost ringtones

Pitamaha — Sun, 09 Mar 2014 06:33:47 GMT

Hi, seem to have lost ringtones on new xperia Z. When I follow Settings - sound - phone ringtone all I see is file commander. I have looked in internal storage - ringtones and the file is empty. HELP!

Re: Lost ringtones

_alexdon_ — Sun, 09 Mar 2014 08:18:39 GMT

Go to settings-apps-all-media storage,clear defaults.

Re: Lost ringtones

Pitamaha — Mon, 10 Mar 2014 05:37:05 GMT

Thanks but showing " no defaults set". Any other suggestions appreciated.

Re: Lost ringtones

_alexdon_ — Mon, 10 Mar 2014 12:09:14 GMT

If you download a file explorer from google play,can you find your ringtones?

Re: Lost ringtones

andbar — Tue, 25 Mar 2014 22:22:41 GMT

Same happened to me yesterday.

History:

1) Updated my Xperia Z to the latest Android 4.3 10.4.1.B.0.101 about roughly two weeks ago.

2) After a week the phone began to behave strange, random chrashes, getting hot, eating the battery fast.

3) So I did the usual thing after an update: do a factory reset (not funny, but meanwhile I am accustomed to it).

Everything fine after that, but:

4) Yesterday: tried to take a photo. Phone stuck, random freezes, getting hot again.

5) Did investigate through Diagnostics (find this in your apps), said: android.process.media does not answer.

6) Googled for remedy, found go to: Settings>Apps>All>Media Storage>choose: clear data

Worked, phone fine after that, but:

7) Today I find: no ringtones any more on the phone whatsoever (look for *.ogg data, e.g. in "Ringtones" folder and elsewhere)

So what? How can this happen? I did not delete it, and clearing a cache of some app should not delete them.

😎 Anyway, remedy: download them (Ringtones) here: Chip Page: Download Xperia Z Ringtones (Original!)

Sorry, that page is German.

9) Put the *zip in some folder (Ringtones for example, it's there sitting empty on your SDCARD anyway).

10) Unzip using for example "ES file explorer"

11) Wait a second, then phone finds the files, go to Settings>Sounds>Selector (if asked how to open) and choose your poison.

Strange, huh? How come my Ringtones vanished?

Sony? Any answers?

I suggest: make less updates (Yes! I mean it).

Check more.

Do testing.

Be thorough.

I'd appreciate it.

HTH, andbar.

Re: Lost ringtones

C6506 — Sun, 03 Aug 2014 19:10:31 GMT

That update really kill my phone's battery (the constant over-heating after update), now it shut off by itself and can't be turn back on anymore, unless the phone is stay connected to the wall or computer. (will shutdown 3-5 mins after unplug and regardless the battery level)

Re: Lost ringtones

Anooj21 — Mon, 12 Jan 2015 11:48:08 GMT

Re: Lost Ringtones on sony z3.
I can't locate my ringtones, when i do the settings - sound - Phone ringtone/ Notification sound - it directs me on the file commander.
I am unable to search my ringtones through it...

Please help.

Re: Lost ringtones

_alexdon_ — Mon, 12 Jan 2015 11:49:37 GMT

Settings-apps-all,tap on 3 dots and reset apps preferences.

Re: Lost ringtones

DSCB57 — Wed, 30 Sep 2015 11:53:19 GMT

I also have the same issue. I tried all the above recommendations except for repairing the device using Sony Bridge (I'm on Mac). I also tried downloading the media pack and installing the files to the three specific media folders which were empty. However as with the above post, when I try to select either ringtones or alarm sounds, I am only offered the file managers, but although the files are visible to these, when selected nothing happens. I now cannot hear calls nor use my alarm. Please help! Thank you for your support.

BTW chatting online with Sony support, they said that the only way to restore correct functionality was to use Sony Bridge to repair the system. However what I do not want to do is upgrade to the latest version of the firmware which cannot be rooted, and it was the upgrade process that resulted in this problem anyway.

Re: Lost ringtones

DSCB57 — Wed, 30 Sep 2015 11:57:07 GMT

Continuing from my last post, where does the system look for media files? It would seem obvious that it would look in each of the media folders: alarm, notifications and ringtones on the root of the SD card. So why are these files invisible to the system? I have checked them using other media players, and the .ogg files are fine....I'm confused and about to tear my hair out!

Re: Lost ringtones

DSCB57 — Wed, 30 Sep 2015 16:26:16 GMT

Update, I just tried to flash the Xperia Lollipop media sounds .zip file in TWRP recovery without success. I also checked in System/media/audio and found the relevant folders with all the media files in them and in tact. I then copied these accross to the media/audio/... folders on the internal SD, but when I try to change sounds, I still get the same issue...I really need some help with this please...

Re: Lost ringtones

jajo1974 — Fri, 02 Oct 2015 06:43:50 GMT

It solves the problem you must move the ringtones in the phone memory

Re: Lost ringtones

DSCB57 — Fri, 02 Oct 2015 15:53:38 GMT

Do you think I am so stupid as to not have already done that before asking here for help?

I have checked the System/media/audio folders, the files are all there in their respective folders, and the rw permissions seem to be correct. However the version of the files and folders that appears in the Internal memories does not allow access to change or view the permissions despite having full root access.

What I need to know is whether the Android ringtone selector looks in the System/Media/Audio/...folders or in the /media/audio...folders. If it is the latter, then perhaps the lack of permissions might be the reason the files cannot be seen by the system.

But not all my media files have stopped being accessible. For example I can still hear notifications, and the other system sounds. But not the ringtones or alarms, and I cannot access either of these within the Sound and notification settings. That is the problem. I hope it is now a little clearer.

I would also like to know which restore partition would contain this information, is it the system partition?

Re: Lost ringtones

DSCB57 — Fri, 02 Oct 2015 15:57:33 GMT

Could I appeal for help from someone with some expertise in this area please? One line suggestions aimed at complete noobs are not going to cut it I'm afraid. Thanks in advance.

Re: Lost ringtones

Ajay3344 — Wed, 27 Jan 2016 14:53:11 GMT

where i download sony xperia default ringtones

Re: Lost ringtones

Steves-Xperia — Mon, 18 Dec 2017 11:23:49 GMT

May be of some use to someone but not the same phone though.

On an old Xperia C1505 Android 4.1.1 I had a "Backup and Reset" item on the Settings menu - a "System Reset" did the trick (NOT a "Factory Reset!") - I don't seem to have lost any account settings or data that woun't be easily put back (lost the locking pin entry - restored to swipe). All the old notification and ringtones are back. (I had cleared them when trying to recover space so they had all gone - now I seem to have more than I ever had before!).

Re: Lost ringtones

ArronHarper — Tue, 02 Jan 2018 09:53:49 GMT

You can download the ringtone and view the ringtone installation instructions here.