topic Re: Spontaneous Overheat in Z Series

Over Heating problem, affects on camera

Nagesh_Noddy — Sun, 23 Mar 2014 11:31:44 GMT

I charged my phone for 2 hours and it very slighty gets heated not as hot as when i played game for an hour or couple of hour,, although when i am trying to capture image,, It was showing me a warning.. ---

If at 38 C tempreture also the hardware gets failed,, then what if it goes over 45 C...??

Re: Over Heating problem, affects on camera

_alexdon_ — Sun, 23 Mar 2014 12:46:20 GMT

This seems pretty bad,it could damage your device at a high temperature.Have you tried booting in safe mode,see if the same occurs?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 16:04:37 GMT

Device was not at high as average temperature i.e.. 40 C..
Unfortunately Problem is been solved after pouring some water on it..

Re: Over Heating problem, affects on camera

_alexdon_ — Mon, 24 Mar 2014 16:08:08 GMT

You know that pouring water on a hot material is not recommended,right?It could have a thermal reaction and make your phone crack.

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 16:26:40 GMT

device was not that much too high temperature although z1 has made up of glass i.e. silica,, so almost no change to having any reaction.. And also i was not having any other option..

Re: Over Heating problem, affects on camera

_alexdon_ — Mon, 24 Mar 2014 16:29:06 GMT

Ok,but be careful from now on,it could overheat again.

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 16:37:10 GMT

what to do now...?? Sorry sir but u mean to say "PLZ DON'T CHARGE YOUR PHONE...??" Only if i charged it in "stand by" also it gets heated....

Re: Over Heating problem, affects on camera

_alexdon_ — Mon, 24 Mar 2014 16:40:24 GMT

No,I was telling you not to pour water on it again.I do not know,you are on kit kat,right?Try a software repair,see how it goes:

http://www.sonymobile.com/gb/tools/update-service/

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 17:44:53 GMT

yes i am on 4.4 kitkat,, And glad to know that sony has made a update service.. Will it overcome all problm which ocurs with kitkat..??

Re: Over Heating problem, affects on camera

_alexdon_ — Mon, 24 Mar 2014 17:46:26 GMT

I am not 100% sure,but you can give it a try.Not all the times the updates are installed correctly.Be careful that it will erase all the internal memory,save what you need.

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 17:47:40 GMT

yesss.!! i have read all instruction carefully..!!

Re: Over Heating problem, affects on camera

Bobeobi — Mon, 24 Mar 2014 17:57:42 GMT

Do you read news?
Google anounced, that overheating during photoprocess is a common bug in stock 4.4.2 and will be fixed soon in 4.4.3, BUT ONLY for Nexus devices, all other manufacturers should find solutions on their own.

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Mon, 24 Mar 2014 18:06:39 GMT

LOL.. then why gogle has annouced android as open source platform for all company..?

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Sat, 29 Mar 2014 13:00:55 GMT

alexdon i had done those service update but also problem still occurs..!!

Re: Over Heating problem, affects on camera

_alexdon_ — Sat, 29 Mar 2014 19:20:26 GMT

I am sorry to hear this,have you thought about taking the phone to closest service for a quick check?

Re: Over Heating problem, affects on camera

Nagesh_Noddy — Tue, 01 Apr 2014 11:06:58 GMT

I think This problem had come with 4.4.2 Kitkat update..!! Bcoz firstly I wasn't getting any problem regarding this..!!

Re: Over Heating problem, affects on camera

paine — Sat, 19 Apr 2014 10:34:43 GMT

i`m having the same problem, somehow charging the phone makes it overheat.

I wished to take a picture and the phone was charging and got the same error from the camera app.

Re: Over Heating problem, affects on camera

vaibhav2701 — Mon, 21 Apr 2014 07:34:25 GMT

Hey My Dear Friends,

Dont panic your phone is fine no need to worry just do 1 thing for issues of battery drain/not charging/ showing error while charging and phone overheating.

keep your phone off While charging, apply it 2-3 times if not success in first time. During OFF phone will charge fastly and completely after charging use it till 10% battery remains.

Also just update your phone to latest andriod version.

I have experienced it and now working fine on KK 4.4.2 (14.3.A.0.757

Spontaneous Overheat

Marzooq — Tue, 20 May 2014 17:45:24 GMT

Hi, i purchased my phone in December and it was working amazingly and perfectly fine on android jellybean , once i got the Kitkat update all the problems started to hapen. Now the phone overheats while in standby in my pocket! Can some one please tell me the cause of this problem and a solution to it?

I really am disappointed from this, the phone used to amazing now its very laggy and buggy.

Re: Spontaneous Overheat

Shadow93 — Tue, 20 May 2014 19:33:01 GMT

ahhhh I'm having this problem too when I use it for long time unfortunately there is no solution for this problem but to wait until it cool down again 😕 the only thing I hate in my z1 is this problem the over heating issue I hope sony fix this problem soon !