topic Re: how to turn off talkback , unable scroll ? in Z Series

how to turn off talkback , unable scroll ?

D3 — Sun, 05 Jan 2014 21:02:16 GMT

iam currently using xperia ZL tried to turn on "talkback" from the settings. The phone immediately became sluggish and unresponsive, and I am now unable to scroll. This means I can't disable the feature from the settings menu. Every menu item is highlighted with a box, and accompanied by a vibration. I have tried restarting the phone with no success, so I'm now in the process of repairing the phone using PC companion. Please please please help me urgently

Re: how to turn off talkback , unable scroll ?

Uliwooly — Sun, 05 Jan 2014 21:07:41 GMT

You can't scroll down at all on the general settings menu? if you can't there isn't much you can do other than to repair the phone with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: how to turn off talkback , unable scroll ?

D3 — Sun, 05 Jan 2014 21:25:12 GMT

Thank u..

I hav connected my xperia ZL with PCC..

What next ?

I mean how do i repair my problem ?

How should i turn off talkback ????

Please replyyyy

Re: how to turn off talkback , unable scroll ?

Uliwooly — Sun, 05 Jan 2014 21:32:43 GMT

By any chance do you have the smarttags on? settings > apps > all > smarttags > clear everything and check again, if not and you can't access

Settings > accessibility > talkback > off you will have to reinstall the latest update with either SUS or PCC, make sure to backup everything

Re: how to turn off talkback , unable scroll ?

D3 — Sun, 05 Jan 2014 21:42:28 GMT

yeh... Thank You so much..

problem resolved..!!!

Re: how to turn off talkback , unable scroll ?

Uliwooly — Sun, 05 Jan 2014 21:51:54 GMT

Which steps did you followed?

Re: how to turn off talkback , unable scroll ?

coco425 — Fri, 28 Mar 2014 04:58:30 GMT

Cause
TalkBack helps blind and vision-impaired users interact with their Android devices more easily.

Resolution
Below are tips you can use regarding the TalkBack feature:

Turn on TalkBack feature
From Home Screen tap Applications.
Tap Settings.
Tap Accessibility.
Tap TalkBack.
Tap the slider to turn it On.
Tap Ok.

Turn off TalkBack feature
From Home Screen double tap Applications.
Double tap Settings.
Double tap Accessibility.
Double tap TalkBack.
Double tap the on / off slider to turn it Off.
Double tap Ok to stop TalkBack.

Touch Selection: You must double tap the screen to activate or select screen icons and options.

Scrolling: You must touch the screen with two fingers and slide up or down to navigate through a list.

Swiping: You must touch the screen with two fingers and slide left or right to swipe from screen to screen.

Re: how to turn off talkback , unable scroll ?

sam_2000_02149 — Sat, 23 Aug 2014 03:54:54 GMT

thank you coco425 you saved my life how could i know i had to put tow fingures to scroll down .

Re: how to turn off talkback , unable scroll ?

saleemvaliahmad — Mon, 22 Sep 2014 13:00:42 GMT

I bought new z2 by updateing talkback i opened it and i was trying tocheck what it is and the moment i on talkback it suddenly stop touch and my phone is not responding by the touch please solve this problem immedieatly

Re: how to turn off talkback , unable scroll ?

basegenerator — Sat, 08 Nov 2014 03:58:16 GMT

Best thing to do is to never use it. I turned it on to see what it was and I had a nightmare trying just to unlock my phone from the screen saver. I swipe the screen to the left to unlock phone and it doesn't respond to this. I desperately kept on sliding and tapping everything to get to my home screen as I didn't know how to, restarting the phone doesn't help. Once eventually you're in you can't scroll pages through your apps. I turned it on through an app that I just installed for a new screen saver, bad choice. So initially Un installing I thought would help but I couldn't open the side Panel as I need to slide from the left of the screen. Found in here how to turn off and thank goodness is back to normal. If I struggled and no offence but a blind person had no chance

Re: how to turn off talkback , unable scroll ?

sumeet85 — Thu, 20 Nov 2014 11:30:41 GMT

Hey coco ....Thanks alot man...i tried as per your instructions given here....u rock man..thank u so much.

i was worried of how to stop it on my MICROMAX CANVAS KNIGHT.

IT REALLY HELPED USING 2 FINGER AND SCROLLING AND CHANGING THE SETTINGS.

THANKS AGAIN BRO...

GUYS KEEP COOL AND TRY THIS.IT HELPS

Re: how to turn off talkback , unable scroll ?

tashikam — Mon, 24 Nov 2014 01:41:04 GMT

Thank you! I already thought there was something wrong with the screen itself and wanted to go to service place - you saved me!!! Thanks!

Re: how to turn off talkback , unable scroll ?

ajax_not_eyeaxe — Fri, 02 Jan 2015 08:46:16 GMT

Hey coco425,

Brilliant, Excellent, Fan'dabbie'dozzie:smileyyahoo:

I'm sure you'll be rewarded.

Thanks again

Allan

Re: how to turn off talkback , unable scroll ?

saifullahsalar — Tue, 13 Jan 2015 23:03:21 GMT

Call me i have the solutions

Re: how to turn off talkback , unable scroll ?

live_young — Thu, 30 Apr 2015 13:54:13 GMT

ur message absolutely saved me!! i just turned on the talkback option fr fun and boom! everything is sluggish and on the whole reeaaallyyy annoying!! i can't thank u enough !! 1 thing is certain that this experience taught me that selecting random options on a mobile SHOULD NOT be done for fun!! Again thanks a lot!!:smileysmileythumbsup:

Re: how to turn off talkback , unable scroll ?

Tanya22 — Sun, 31 May 2015 12:52:18 GMT

hi coco.....

thanks a lot for helping me and the others to fix this problem regarding talkback mode......i was very scared as i thought that i may end up spending a lot of cash to resolve this issue....

thank you very much

Re: how to turn off talkback , unable scroll ?

SivakumarRAMbal — Fri, 03 Jul 2015 05:21:55 GMT

Thank you soooooooooooooooooooooo much

this explanation solved my problem tooo.

Siva kumar Rambala

Re: how to turn off talkback , unable scroll ?

errr__ok — Wed, 22 Jul 2015 20:46:19 GMT

I'm using the M2 and on my settings the only ones i can choose from are wi-fi bluetooth data usage xperia connectivity more and then personalisation home call settings and sound, i dont even know how it got turned on it was in my boyfriends pocket and when i took it back from him it was like that, im struggling

Re: how to turn off talkback , unable scroll ?

Katadron00 — Sun, 18 Oct 2015 06:46:57 GMT

Thank you sir😁

Re: how to turn off talkback , unable scroll ?

rhegs — Sun, 24 Jan 2016 11:32:00 GMT

please help me i can't turnoff the talk back on my xperia phone , where can i find the accesability, i cant find it in the setting .. what should i do now?. reply pls.