https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147520#M12311 I mean extra screen protector fixed by you and not original ny sony. Thu, 10 Oct 2013 04:39:52 GMT HR 2013-10-10T04:39:52Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147515#M12306 <P>I'm having problems when making phone calls, my phone was fine until I installed the update. Incoming calls work fine but when I try to call someone, the screen goes black and wont light up again until the call is finished or I switch off the phone. Does anyone know how I can fix this? Thank you</P> Thu, 10 Oct 2013 02:00:06 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147515#M12306 geeky-girl 2013-10-10T02:00:06Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147516#M12307 <P>Re-install the update&nbsp;</P><P><FONT color="#000000">Update Service (SUS)</FONT></P><P><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/update-service/">http://www.sonymobile.com/gb/tools/update-service/</A></P><P><A rel="nofollow noopener noreferrer" target="_blank" href="http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe">http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe</A></P><P><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/pc-companion/">PC Companion (PCC)</A></P><P><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/bridge-for-mac/">Bridge&nbsp;</A><FONT color="#000000">(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><A target="_blank" href="https://community.sony.com.mk/thread/36355">http://talk.sonymobile.com/thread/36355</A></P> Thu, 10 Oct 2013 02:02:21 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147516#M12307 Uliwooly 2013-10-10T02:02:21Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147517#M12308 Remove extra screen protector and try.<BR /> Thu, 10 Oct 2013 02:32:27 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147517#M12308 HR 2013-10-10T02:32:27Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147518#M12309 <P>s</P> Thu, 10 Oct 2013 03:53:26 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147518#M12309 HR 2013-10-10T03:53:26Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147519#M12310 <P>Do NOT remove the ASF (Anti-Shatter Film) as this will void the screen's warranty, also the Sony logo will be gone.&nbsp;</P> Thu, 10 Oct 2013 04:08:25 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147519#M12310 Uliwooly 2013-10-10T04:08:25Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147520#M12311 I mean extra screen protector fixed by you and not original ny sony. Thu, 10 Oct 2013 04:39:52 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147520#M12311 HR 2013-10-10T04:39:52Z https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147521#M12312 <P>Thank you so much, taking off the extra screen protector worked.</P> Thu, 10 Oct 2013 17:03:01 GMT https://community.sony.com.mk/t5/z-series/problems-making-phone-calls-after-update/m-p/3147521#M12312 geeky-girl 2013-10-10T17:03:01Z