https://community.sony.com.mk/t5/z-series/went-off-i-have-chargeit-for-hours-now-green-when-chargers-in/m-p/3650950#M122604 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1265715">@cookieajc</A>, let me see if I can help out here.</P><P>So if I understand you correctly, the LED light of the phone lights up in green when you connect the phone to a charger, but the phone will not boot up as usual? Please correct me if I have misinterpreted your question.</P><P>One thing that might do the trick in order to start the phone up is to force a restart of the phone by pressing and holding the power-key and the volume up-key simultaneously for ten to fifteen seconds or until the phone vibrates.&nbsp;</P><P><SPAN>If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the two-minute restart procedure using the steps below.</SPAN></P><OL><LI>Open the SIM and/or memory card slot cover.</LI><LI>Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.</LI><LI>Charge the device until a charging icon appears on the screen.</LI><LI>Turn on your device.</LI></OL><P>Try these measures and let me know how it goes!&nbsp;</P> Tue, 05 Nov 2019 13:29:56 GMT Martin1 2019-11-05T13:29:56Z https://community.sony.com.mk/t5/z-series/went-off-i-have-chargeit-for-hours-now-green-when-chargers-in/m-p/3650949#M122603 <P>Hi i have a z2 but It</P> Sun, 03 Nov 2019 15:48:21 GMT https://community.sony.com.mk/t5/z-series/went-off-i-have-chargeit-for-hours-now-green-when-chargers-in/m-p/3650949#M122603 cookieajc 2019-11-03T15:48:21Z https://community.sony.com.mk/t5/z-series/went-off-i-have-chargeit-for-hours-now-green-when-chargers-in/m-p/3650950#M122604 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1265715">@cookieajc</A>, let me see if I can help out here.</P><P>So if I understand you correctly, the LED light of the phone lights up in green when you connect the phone to a charger, but the phone will not boot up as usual? Please correct me if I have misinterpreted your question.</P><P>One thing that might do the trick in order to start the phone up is to force a restart of the phone by pressing and holding the power-key and the volume up-key simultaneously for ten to fifteen seconds or until the phone vibrates.&nbsp;</P><P><SPAN>If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the two-minute restart procedure using the steps below.</SPAN></P><OL><LI>Open the SIM and/or memory card slot cover.</LI><LI>Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.</LI><LI>Charge the device until a charging icon appears on the screen.</LI><LI>Turn on your device.</LI></OL><P>Try these measures and let me know how it goes!&nbsp;</P> Tue, 05 Nov 2019 13:29:56 GMT https://community.sony.com.mk/t5/z-series/went-off-i-have-chargeit-for-hours-now-green-when-chargers-in/m-p/3650950#M122604 Martin1 2019-11-05T13:29:56Z