https://community.sony.com.mk/t5/z-series/unable-to-enter-unlock-code-after-restart/m-p/3645426#M122264 <P>Hi can anyone help? I am unable to enter screen unlock code after forcing shutdown. The screen comes up to enter code but keypad is completely unresponsive. What do I do?&nbsp;</P> Sun, 05 May 2019 15:29:17 GMT Andy180 2019-05-05T15:29:17Z https://community.sony.com.mk/t5/z-series/unable-to-enter-unlock-code-after-restart/m-p/3645426#M122264 <P>Hi can anyone help? I am unable to enter screen unlock code after forcing shutdown. The screen comes up to enter code but keypad is completely unresponsive. What do I do?&nbsp;</P> Sun, 05 May 2019 15:29:17 GMT https://community.sony.com.mk/t5/z-series/unable-to-enter-unlock-code-after-restart/m-p/3645426#M122264 Andy180 2019-05-05T15:29:17Z https://community.sony.com.mk/t5/z-series/unable-to-enter-unlock-code-after-restart/m-p/3645427#M122265 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1245643">@Andy180</A>&nbsp;</P><P>connect a mouse to your phone &gt; restart the phone &gt; you should be able to use the mouse to input the pin lock (you will need an USB OTG cable)</P> Sun, 05 May 2019 22:40:36 GMT https://community.sony.com.mk/t5/z-series/unable-to-enter-unlock-code-after-restart/m-p/3645427#M122265 Uliwooly 2019-05-05T22:40:36Z