topic Re: Weird issue. in Z Series

Weird issue.

OzgurErdogan — Thu, 04 Apr 2019 06:48:59 GMT

When I want to delete an pic from album or want to start whatsup video call, I can not confirm deletion by selection yes in vertical mode, but in horizontal mode no problem. I have no other issue but this is really annoying. I tried many thing like factory reset, downgrade firmware..

What could cause this stupid issue?

Re: Weird issue.

Uliwooly — Fri, 05 Apr 2019 01:06:27 GMT

@OzgurErdogan

could you test the phone in >>> safe mode

Re: Weird issue.

OzgurErdogan — Fri, 05 Apr 2019 06:26:20 GMT

I tried that. I only can not click yes when deleting a pic from gallery and click start when making a video call in whatsup. Other confirmations are fine :))

Re: Weird issue.

Uliwooly — Sat, 06 Apr 2019 05:15:14 GMT

@OzgurErdogan

That's quite odd

Could you test the touchscreen on both modes?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

Re: Weird issue.

OzgurErdogan — Sat, 06 Apr 2019 07:00:47 GMT

No problem att all. All tests are fine.