Camera not working z5

Ahmed43 — Tue, 17 Sep 2019 22:38:11 GMT

I have a problem with main, rear & flash they are didn't working.

I make restore factory settings and after that repair software but the problem still available.

What can I do??

Re: Camera not working z5

Martin1 — Wed, 18 Sep 2019 09:16:42 GMT

Hi @Ahmed43, sorry to hear a bout this.

If the software repair did not manage to improve the functionality of the camera, the behaviour that you mention may be hardware related. In that case, I would suggest that you get in contact with your local support team in order to have your phone sent to an authorized service center. If you have any questions regarding the service such as service routines, warranty and consumer laws, these kind of questions are best answered by your local support team as well, as they vary between markets.

I hope that gave an answer to your question!

topic Camera not working z5 in Z Series

Camera not working z5

Re: Camera not working z5