topic Sudden death in Z Series

Sudden death

StephanHam — Tue, 16 Oct 2018 16:58:30 GMT

Hi guys, today I plugged my beloved Z5Premium to the charger and when I uplugged a chargerdisplayed remained black and only Green LED diode is ON.
Phone does not react to anything

pulling out the SIMcard tray neither pushing buttons like rat on metamphetamine.

I appretiate any help, i hope it will just wake up . . .

Re: Sudden death

kittypie — Tue, 23 Oct 2018 12:41:49 GMT

I too have the same issue, however mine has the red charging light instead. i have managed to turn the light off by pressing the power button and the volume button down together until it vibrates.

Many forums have suggested plugging it into the PC to connect to Sony Companion as this will flash the phone and hopfully return it to full working order. I'll be giving this a try once home. let me know if this works for you.

x kitty x

Re: Sudden death

Km97 — Sat, 27 Oct 2018 03:48:33 GMT

I restarted mine and was already in charge and it's stayed a black screen and my power and volume buttons dont work but mines stayed with the chraging light even when not charging