topic Proximity sensor problem screen turns of while calling in Z Series

Proximity sensor problem screen turns of while calling

Sony154 — Mon, 25 Jun 2018 18:11:52 GMT

I'm very disappointed after updating it to noughat my screen turns off in dialing call it turns into black please provide me some information how to turn the proximity sensor of

Re: Proximity sensor problem screen turns of while calling

Uliwooly — Mon, 25 Jun 2018 18:36:26 GMT

@Sony154

it can't be done, does your phone has a protective case, film and/or glass?

Re: Proximity sensor problem screen turns of while calling

ahmadal — Fri, 06 Jul 2018 19:12:04 GMT

Unfortunately i have the same problem,l was a big fan of sony products but now i'm frustrated

Help me please

Re: Proximity sensor problem screen turns of while calling

Pix68 — Tue, 10 Jul 2018 00:38:05 GMT

Translation via Google Translate:

The sensor does not work

~~No funciona el sensor~~