https://community.sony.com.mk/t5/z-series/does-not-turn-on-sony-z/m-p/3608162#M119358 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1156456">@Со1</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Your question has been translated to English as this is an International forum.<BR /><BR />Have you tried removing the SIM and/or SD card(s) from your device and tried booting it up again? A faulty card can cause this kind of behaviour.<BR /><BR />If you still aren't able to fully boot up your device, try performing a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. Do note that this will delete all data stored on the internal storage of the device and since the device can't be unlocked, you'll not be able to create a backup.<BR /><BR />Let me know how it goes!</P> Mon, 04 Jun 2018 08:55:59 GMT Jonas 2018-06-04T08:55:59Z https://community.sony.com.mk/t5/z-series/does-not-turn-on-sony-z/m-p/3608161#M119357 <P><STRIKE>Не включается телефон. При попытке включения доходит до сони и тухнет, либо появляютя инструменты на экране</STRIKE></P><P>The phone does not turn on. When you try to turn it on it reaches the dormouse and it dries up, or you see the tools on the screen</P><P><EM>GT</EM></P> Thu, 31 May 2018 03:52:19 GMT https://community.sony.com.mk/t5/z-series/does-not-turn-on-sony-z/m-p/3608161#M119357 Со1 2018-05-31T03:52:19Z https://community.sony.com.mk/t5/z-series/does-not-turn-on-sony-z/m-p/3608162#M119358 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1156456">@Со1</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Your question has been translated to English as this is an International forum.<BR /><BR />Have you tried removing the SIM and/or SD card(s) from your device and tried booting it up again? A faulty card can cause this kind of behaviour.<BR /><BR />If you still aren't able to fully boot up your device, try performing a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>. Do note that this will delete all data stored on the internal storage of the device and since the device can't be unlocked, you'll not be able to create a backup.<BR /><BR />Let me know how it goes!</P> Mon, 04 Jun 2018 08:55:59 GMT https://community.sony.com.mk/t5/z-series/does-not-turn-on-sony-z/m-p/3608162#M119358 Jonas 2018-06-04T08:55:59Z