topic Re: Xperia Z3 plus cant install software update in Z Series https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605857#M119080 <P>I have tried that too. Same result</P> Sat, 24 Mar 2018 17:26:18 GMT Nyanjui 2018-03-24T17:26:18Z Xperia Z3 plus cant install software update https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605855#M119078 <P>I am not able to install the software update even though I can download it. Tried sound 7 times and every time I get the message "Can't install"</P> Sat, 24 Mar 2018 12:42:59 GMT https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605855#M119078 Nyanjui 2018-03-24T12:42:59Z Re: Xperia Z3 plus cant install software update https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605856#M119079 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1137088">@Nyanjui</A></P><P><BR />Are you using XC?</P><P><FONT color="#3366FF"><A href="http://support.sonymobile.com/global-en/xperiaz3/tools/xperia-companion/" target="_self" rel="nofollow noopener noreferrer noopener noreferrer">Xperia Companion (XC)</A></FONT></P><P><A href="https://community.sony.co.uk/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057" target="_self"><FONT color="#FFCC00">Software Repair&nbsp;Guide</FONT></A></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P> Sat, 24 Mar 2018 16:43:50 GMT https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605856#M119079 Uliwooly 2018-03-24T16:43:50Z Re: Xperia Z3 plus cant install software update https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605857#M119080 <P>I have tried that too. Same result</P> Sat, 24 Mar 2018 17:26:18 GMT https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605857#M119080 Nyanjui 2018-03-24T17:26:18Z Re: Xperia Z3 plus cant install software update https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605858#M119081 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1137088">@Nyanjui</A></P><P>what if you factory reset the phone?</P> Sat, 24 Mar 2018 17:32:33 GMT https://community.sony.com.mk/t5/z-series/xperia-z3-plus-cant-install-software-update/m-p/3605858#M119081 Uliwooly 2018-03-24T17:32:33Z