topic Re: xperia z2 screen broken in Z Series

xperia z2 screen broken

stexi — Fri, 09 Mar 2018 12:56:42 GMT

hello, i have a problem...

yestreday i broke my screen on xperia and touch pad is dead, so i cant do anything.. i see everything on screen when i press lock button but i cant unlock it, so i cant access xperia companion to transfer some files from the phone... is there any other way i can save my phone contacts and pictures?

Re: xperia z2 screen broken

Jonas — Fri, 09 Mar 2018 14:59:41 GMT

Hi @stexi, sorry to hear about what has happened.

I wrote a guide a while back on how to get access to the internal storage when the touch screen isn't working, so please have a look at the link below!

/t5/FAQ/How-to-perform-a-backup-transfer-data-when-the-touch-screen-isn/m-p/1212631

Let me know if that helps!

Re: xperia z2 screen broken

stexi — Fri, 09 Mar 2018 19:03:12 GMT

i managed somehow to backup some contacts, but it wasn't necessary anyways, i wont lose any data after fix, which will be in 2 days.

thanks for help anyway

Re: xperia z2 screen broken

Jonas — Wed, 14 Mar 2018 09:14:15 GMT

You're welcome and I'm glad to hear that your phone will be repaired in the coming days!

Let me know if there is anything else and have a great day!