topic Re: Incoming call tone problem in Z Series

Incoming call tone problem

Cesarsantos2018 — Sat, 03 Feb 2018 08:05:40 GMT

Hi, I can not hear the tone of my phone and it is difficult to know how to solve this. My version of Android is 7.1 nougat. Please someone help me find a solution

Re: Incoming call tone problem

Uliwooly — Sat, 03 Feb 2018 20:35:06 GMT

@Cesarsantos2018

Did you had this issue before or is it something that just started?

Re: Incoming call tone problem

Cesarsantos2018 — Sun, 11 Feb 2018 00:05:52 GMT

Hello and thanks for responding. The problem appeared when I updated it to the latest version of Android for my phone. I lost the ring tones installed by default on my phone and when I choose an mp3 tone it does not work

Re: Incoming call tone problem

Cesarsantos2018 — Sun, 11 Feb 2018 00:08:36 GMT

Please hope you can help me solve this problem and share it for all users of Sony phones

Re: Incoming call tone problem

Uliwooly — Sun, 11 Feb 2018 03:05:58 GMT

@Cesarsantos2018

Are the ringtones/mp3 on the internal storage or an SD card?