https://community.sony.com.mk/t5/z-series/forgot-password/m-p/3597422#M117926 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1007430">@MC_Neto</A>, I'm sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>If i understood you correctly, you have forgotten your lock screen password on your phone? If so, I would recommend you to try a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.&nbsp;However, please be aware that&nbsp;this will erase your personal data in your phone.&nbsp;</P><P>Please get back to me if your question was referring&nbsp;to another type of password.&nbsp;</P> Mon, 05 Feb 2018 15:00:57 GMT Daniel1 2018-02-05T15:00:57Z https://community.sony.com.mk/t5/z-series/forgot-password/m-p/3597421#M117925 <P>am trying to use ggogle account but it doesnt recognize my device</P> Mon, 29 Jan 2018 11:19:00 GMT https://community.sony.com.mk/t5/z-series/forgot-password/m-p/3597421#M117925 MC_Neto 2018-01-29T11:19:00Z https://community.sony.com.mk/t5/z-series/forgot-password/m-p/3597422#M117926 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1007430">@MC_Neto</A>, I'm sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>If i understood you correctly, you have forgotten your lock screen password on your phone? If so, I would recommend you to try a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.&nbsp;However, please be aware that&nbsp;this will erase your personal data in your phone.&nbsp;</P><P>Please get back to me if your question was referring&nbsp;to another type of password.&nbsp;</P> Mon, 05 Feb 2018 15:00:57 GMT https://community.sony.com.mk/t5/z-series/forgot-password/m-p/3597422#M117926 Daniel1 2018-02-05T15:00:57Z