https://community.sony.com.mk/t5/z-series/fingerprint-doesn-t-work-properly/m-p/3593654#M117557 <P>Would anyone coul help me, why mya fingerprint sensor doesn't work when I replaced to new battery?</P> Wed, 29 Nov 2017 12:24:33 GMT ardi-pradnya 2017-11-29T12:24:33Z https://community.sony.com.mk/t5/z-series/fingerprint-doesn-t-work-properly/m-p/3593654#M117557 <P>Would anyone coul help me, why mya fingerprint sensor doesn't work when I replaced to new battery?</P> Wed, 29 Nov 2017 12:24:33 GMT https://community.sony.com.mk/t5/z-series/fingerprint-doesn-t-work-properly/m-p/3593654#M117557 ardi-pradnya 2017-11-29T12:24:33Z https://community.sony.com.mk/t5/z-series/fingerprint-doesn-t-work-properly/m-p/3593655#M117558 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1097831">@ardi-pradnya</A>, sorry to hear about this.<BR /><BR />If you started to experience this behaviour after the battery had been changed at an authorized service centre, I recommend that you get in touch with your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team so they can arrange a new repair for you as the device will need to be examined by a trained technician.<BR /><BR />If you have any questions regarding warranty, local service routines and so forth, they will gladly assist you with this as well.<BR /><BR />Let me know if that helps!</P> Thu, 30 Nov 2017 11:33:32 GMT https://community.sony.com.mk/t5/z-series/fingerprint-doesn-t-work-properly/m-p/3593655#M117558 Jonas 2017-11-30T11:33:32Z