https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593332#M117529 <P>Hello,</P><P>I keep trying to backup all 3 options to my laptop, however the 'permissions' settings are preventing this (given 'permissions needed' prompt but selecting 'transfer' on my phone then 'ok' on my laptop doesnt work). Can you please Help as i cant find settings in my phone to resolve the issue.</P><P>Thanks in advance&nbsp;</P> Thu, 18 Jan 2018 05:22:32 GMT TT84 2018-01-18T05:22:32Z https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593332#M117529 <P>Hello,</P><P>I keep trying to backup all 3 options to my laptop, however the 'permissions' settings are preventing this (given 'permissions needed' prompt but selecting 'transfer' on my phone then 'ok' on my laptop doesnt work). Can you please Help as i cant find settings in my phone to resolve the issue.</P><P>Thanks in advance&nbsp;</P> Thu, 18 Jan 2018 05:22:32 GMT https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593332#M117529 TT84 2018-01-18T05:22:32Z https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593333#M117530 <P>are you using xperia back up and restore app or the google save and restore?</P> Thu, 18 Jan 2018 06:30:29 GMT https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593333#M117530 MarlonUk1 2018-01-18T06:30:29Z https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593334#M117531 <P><A href="https://support.sonymobile.com/global-en/xperiaz5compact/userguide/backing-up-and-restoring-content-on-a-device/" target="_blank" rel="nofollow noopener noreferrer">https://support.sonymobile.com/global-en/xperiaz5compact/userguide/backing-up-and-restoring-content-on-a-device/</A></P> Thu, 18 Jan 2018 06:31:09 GMT https://community.sony.com.mk/t5/z-series/problems-backing-up-my-data-for-z5-compact/m-p/3593334#M117531 MarlonUk1 2018-01-18T06:31:09Z