reboot while charging

D33ZLE — Wed, 10 Jan 2018 15:11:05 GMT

I cant charge phone its keep tebooting

When I plug-in charger, the red light turn on and the phone start nunnig it self but not completely just the sony logo shows then reboot it self.and continuously rebooting that way.

Re: reboot while charging

Emil — Thu, 11 Jan 2018 08:27:53 GMT

Hi @D33ZLE,

I'm sorry to hear this.

Does this only happen when you try and charge your device? If you disconnect the charger can you start your device as normal?

I would recommend that you try charging your device both using a wall socket charger and a computer and see if you get the same result. I would also recommend that you try a different charging cable to make sure it isn't causing this behavior.

You can also reboot your device to safe mode to see if this behavior may be caused by one of your downloaded apps as these will be temporarily disabled in this mode.

Let me know how it goes!

topic reboot while charging in Z Series

reboot while charging

Re: reboot while charging