topic Vibration stopped in Z Series

Vibration stopped

Lolololoolokgfv — Sat, 18 Nov 2017 21:35:18 GMT

My viberation stopped

Re: Vibration stopped

Emil — Mon, 20 Nov 2017 08:29:29 GMT

I'm sorry to hear this.

I would recommend that you make sure that you do not have to device in STAMINA mode as this will disable vibration. You can turn off STAMINA if you go to: Settings > Battery > STAMINA mode > Never.

If you are still experiencing this I recommend that you test the vibrations function in diagnostics. You can do this if you go to: Settings > About phone > Diagnostics > Test > Vibration. How does the vibrations function behave in this test?

Let me know how it goes!

Re: Vibration stopped

Titou56 — Tue, 21 Nov 2017 22:13:16 GMT

the same for me no longer vibrates. I tried to force the vibrations in the settings of the phone but it does not work.

Re: Vibration stopped

Emil — Wed, 22 Nov 2017 13:49:49 GMT

@Titou56, I'm sorry to hear this.

Have you made sure that you don't have STAMINA mode activated?

Re: Vibration stopped

Titou56 — Wed, 22 Nov 2017 19:49:13 GMT

I disabled the stamina mode to make sure the problem is not there. Is a phone reset correcting the problem?

Re: Vibration stopped

Emil — Thu, 30 Nov 2017 15:41:22 GMT

@Titou56, then I would recommend that you reboot your device to safe mode to see if this behavior is caused by one of your downloaded apps as these are temporarily disabled in this mode.

If you are still experiencing the same behavior, I'd recommend that you perform a software repair using Xperia Companion.

Keep me posted how it goes.

Re: Vibration stopped

Titou56 — Thu, 30 Nov 2017 17:04:41 GMT

Thanks for watching my problem, safe mode has not changed anything. If I use my companion do I lose my personal data?

Re: Vibration stopped

sgizmo — Thu, 30 Nov 2017 22:07:58 GMT

Reset the phone can't help. Your vibration motor is broken mine broken too. You can buy a new one for about 7eur and change by your self it easy.

Re: Vibration stopped

Emil — Fri, 01 Dec 2017 07:48:03 GMT

@Titou56, yes performing a software repair using Xperia Companion will reset your device deleting any personal data stored on your devices internal storage. You can backup using Xperia Companion as well before your reset your device.

@sgizmo, the reason I recommend software repair using Xperia Companion is to rule out that there are any software related causes of this behavior.