topic Re: Sony Z5 Stuck on Sony logo startup screen in Z Series

Sony Z5 Stuck on Sony logo startup screen

RicardoZ5 — Tue, 20 Feb 2018 14:48:45 GMT

Hey all,

Today I just wanted to restart my phone just because it was a while since I restarted it and it put me into what seems like a stuck boot. I've tried all the things to shut it off and restart it. It just keeps doing the same thing. Safe boot wont help either and I can't connect it to my computer. It doesn't show the charge LED when I charge it and the OFF button next to the SIM card doesn't have any affect aswel.

What am I suposed to do?

Re: Sony Z5 Stuck on Sony logo startup screen

disimes95 — Tue, 20 Feb 2018 16:59:40 GMT

Hi @RicardoZ5

Sorry to know that 😕

Did you try restar your device without the sim and the sd card?

Re: Sony Z5 Stuck on Sony logo startup screen

RicardoZ5 — Tue, 20 Feb 2018 20:31:29 GMT

Yep I did no diffrence

Re: Sony Z5 Stuck on Sony logo startup screen

NeoBeum — Wed, 21 Feb 2018 14:36:42 GMT

What colour does the LED display when you plug the phone in to a PC while holding volume Up?

What colour does the LED display when you plug the phone in to a PC while holding volume down?

Re: Sony Z5 Stuck on Sony logo startup screen

Abdulla28 — Mon, 27 Aug 2018 04:20:43 GMT

Hello i have the same problem and i just did what you said. I pluged it to my computer and hold volume up the led color became blue

Re: Sony Z5 Stuck on Sony logo startup screen

gusferlizi — Sat, 08 Sep 2018 14:51:08 GMT

Try lightly twisting the phone top and bottom in one direction or another (and keeping it twisted) to see if it boots.