https://community.sony.com.mk/t5/z-series/quot-starting-android-quot/m-p/3585047#M116471 <P>When I turn on my z5 compact it just says "Starting Android" on the home screen. No apps available and I can't access the app library. I can use apps resently used, by pressing the square button at the bottom of the screen.</P><P>I have tried restarting and turning on and off, but nothing seems to work.&nbsp;</P><P>What do I do? What is wrong with it?&nbsp;</P> Sun, 12 Nov 2017 04:24:44 GMT Heggan90 2017-11-12T04:24:44Z https://community.sony.com.mk/t5/z-series/quot-starting-android-quot/m-p/3585047#M116471 <P>When I turn on my z5 compact it just says "Starting Android" on the home screen. No apps available and I can't access the app library. I can use apps resently used, by pressing the square button at the bottom of the screen.</P><P>I have tried restarting and turning on and off, but nothing seems to work.&nbsp;</P><P>What do I do? What is wrong with it?&nbsp;</P> Sun, 12 Nov 2017 04:24:44 GMT https://community.sony.com.mk/t5/z-series/quot-starting-android-quot/m-p/3585047#M116471 Heggan90 2017-11-12T04:24:44Z https://community.sony.com.mk/t5/z-series/quot-starting-android-quot/m-p/3585048#M116472 <P>which android version were you running?</P><P>that pop up appears when Google play does a major update</P><P>try holding volume up and power button until the phone vibrates and turns off, then open up the sim card panel, and get a pin and push the reset button near the tray for about 20 seconds... should look like a yellow rectangle next to a slot</P> Sun, 12 Nov 2017 22:38:42 GMT https://community.sony.com.mk/t5/z-series/quot-starting-android-quot/m-p/3585048#M116472 NeoBeum 2017-11-12T22:38:42Z