new in the box Xperia Z ultra on/off button stoped working after initial set up

2xZultra — Wed, 14 Feb 2018 06:48:20 GMT

Hi,

purchased a second z Ultra -c6833- to replace the existing - all rubber gaskets are coming of the lids -

1_ turned on went throu the intial set-up

2_ tried to check to lock screen wallpaper, pressed the power button, the screen stayed on

3_whent into Settings/Back Up and Reset/ and commencend with the Factory Reset

4_ Reset done, phone turned on, to the language setting page and this pops-up -see photo #1 then #2 photo.

5_I got as far as to the desktop, but the #2 condition keeps poping-up.

6_used softer repair with the PCC a number of time, the result is the same.

7_the battery is charging normaly , the charging window pops-up when pluged in.

8_did tried all the power off/on/restart techniques using the volume + power buttons, as well as the reset -red- push button nex to sim card.

any input would be helpful! Thanks evryone!

ery hot

topic new in the box Xperia Z ultra on/off button stoped working after initial set up in Z Series