topic 4G lost after update lolipop in Z Series

4G lost after update lolipop

Acil253 — Sun, 11 Feb 2018 02:39:42 GMT

My 4G has lost after update kitkat to lolipop ..

Can anyone help me ?

Re: 4G lost after update lolipop

Uliwooly — Sun, 11 Feb 2018 02:57:36 GMT

@Acil253

how did you performed the update? through Xperiafirm (manually update) or Xperia Companion (official software)

Re: 4G lost after update lolipop

Jonas — Tue, 13 Feb 2018 08:04:00 GMT

Hi @Acil253, welcome to our forum and I'm sorry to hear about this.

As @uliwooly asked, how did you update your device?

I would also like to know what options you have when you go to Settings > More > Mobile networks > Preferred network type, could you please take a screenshot of this menu? Do note that sometimes 4G is also displayed as LTE instead of 4G, however both of them are the same and the only difference is the name displayed.

Let us know how it goes!