topic Re: Switching off in Z Series

Switching off

Aileen65 — Wed, 07 Feb 2018 11:13:52 GMT

My phone switches itself off even though there is over 70% battery charge. I have had the battery replaced and it still switches off, what can the problem be?

Re: Switching off

Qatrium — Wed, 07 Feb 2018 11:15:49 GMT

@Aileen65

Did you try to software repair using Xperia Companion? Maybe it's a software issue.

Re: Switching off

Aileen65 — Wed, 07 Feb 2018 11:16:50 GMT

No but anything is worth trying

Re: Switching off

Qatrium — Wed, 07 Feb 2018 11:18:00 GMT

@Aileen65

Then use the link above for a detailed guide and make sure to leave the phone switched off on a wall charger for at least 2 hours before attempting it.