touch screen becomes unresponsive till lock/unlock

slimshady1 — Tue, 18 Jul 2017 13:19:40 GMT

Im having an irritating issue with my sony xperia z2

touch screen becomes unresponsive when holding two fingers (playing games) and i have to lock and unlock screen to get it back to work, this problem happens in home screen too so its not related to a specific app or game, and it only happens when holding two fingers, 3 or 4 fingers doesnt seem to cause the issue , so i figured its a software issue, I did a software repair with pc companion and the problem was solved i tested it deeply and it was totally solved but it came back now after using the phone for few hours

I dont have a clue whats the issue, since the repair solved it I guess its software issue, what should I do, need some help here

Re: touch screen becomes unresponsive till lock/unlock

Uliwooly — Tue, 18 Jul 2017 21:14:40 GMT

@slimshady1

that's probably an app acting up, which app, it'll be hard to figure out, you could boot on safe mode, which will disable ALL third party apps, you can use your phone on safe mode for multiple hours, if you don't encounter this issue then it is indeed a third party app, an app that you've installed.

topic Re: touch screen becomes unresponsive till lock/unlock in Z Series

touch screen becomes unresponsive till lock/unlock

Re: touch screen becomes unresponsive till lock/unlock