topic Re: Network in Z Series

Network

Cherchell17 — Mon, 23 Oct 2017 11:14:23 GMT

~~Je suis en Chine pour un long séjour mais je n'arrive pas à me connecter avec mon Z5~~

I am in China for a long stay but I can not connect with my Z5

Re: Network

ChloeS — Tue, 24 Oct 2017 01:46:29 GMT

Hi @Cherchell17

Welcome to the community

I have translated your post as this is a Global forum and all posts/replies must be in English.

Can you please elaborate? Are you having issues with phone calls, SMS messages, mobile data etc.

Let me know

Re: Network

Cherchell17 — Tue, 24 Oct 2017 08:15:40 GMT

I am in China for a long stay and I can not connect via the mobile network (internet) with my Xperia Z5

Re: Network

ChloeS — Wed, 25 Oct 2017 02:33:50 GMT

Thanks for clarifying that @Cherchell17

Can you go to Settings > More > Internet Settings > Accept

This will download and install internet and MMS settings for your device. Once you have done this restart your handset and see if the mobile data will now load.

Let me know