topic Re: Advertisements in start up screen. in Z Series

Advertisements in start up screen.

Chromaphyo — Tue, 17 Oct 2017 22:50:16 GMT

Sinds the last system update to build 32.4.A.1.54, I am having ads in my startup screen.

This has never happened before.

The ads seem to be generated by Google, and no matter what changes I make in the ad-settings, or the various app-settings, they won't go away.

I think that I have tried just about everything that I can think of, apart from a complete factory reset. I was hoping to avoid that.

Suggestions anyone?

Re: Advertisements in start up screen.

ChloeS — Tue, 17 Oct 2017 23:10:57 GMT

Hi @Chromaphyo

Welcome to the community!

Sorry to hear about that, can you show me a screen shot of the adds you are seeing so I can help out?

Re: Advertisements in start up screen.

Chromaphyo — Wed, 18 Oct 2017 15:54:31 GMT

Example 1

Example 2

@ChloeS

Thanx for your response.

The adds are nothing special as you can see. They are exactly the same as the ones that I get in various free apps.

What particulary annoys me is that I have to work my way through one, before I can even use my phone.

Re: Advertisements in start up screen.

Uliwooly — Wed, 18 Oct 2017 16:24:05 GMT

@Chromaphyo

That seems to be a third party app acting up, try this

Boot in safe mode and report back, if you don't experience the same issue then it is indeed a third party app causing this.

Re: Advertisements in start up screen.

Chromaphyo — Thu, 19 Oct 2017 15:29:25 GMT

@uliwooly

I have booted the phone in safe mode and I haven't seen the adds while in safe mode for several hours.

If you are right, and it is a third party app, then I have to find out which one.

Is there a quick way to go about this, or is it just working my way through every app one at a time and see what happens.

Re: Advertisements in start up screen.

Uliwooly — Thu, 19 Oct 2017 16:47:03 GMT

@Chromaphyo

There isn't a way to figure out the culprit BUT you could open the app drawer > menu > sort apps > by date

that way you can start uninstalling the newest apps first

Re: Advertisements in start up screen.

Chromaphyo — Thu, 19 Oct 2017 17:47:17 GMT

@uliwooly

That is what I am going to do. It is going to take me a few days because the adds turn up at irregular intervals.

If this fails then I am going to reset the phone.

Thank you for your input.

Regards, Geert (chromaphyo)

Re: Advertisements in start up screen.

Uliwooly — Mon, 23 Oct 2017 23:10:06 GMT

@Chromaphyo

Don't forget to share which app was causing the issue so other users could take advantage of the info

Re: Advertisements in start up screen.

Chromaphyo — Tue, 24 Oct 2017 14:36:32 GMT

Sorry, my bad...

I started to remove the apps one by one, as suggested.

The adverts stopped appearing after the removal of KALENDER +.

I have replaced it by another scedular app and I have not seen any more adds in my startup screen, and maybe I am just imagining things, but I am thinking that I am seeing less adds overall.

Thank you for your help.

Regards Geert. (Chromaphyo)

Re: Advertisements in start up screen.

Uliwooly — Tue, 24 Oct 2017 17:57:45 GMT

@Chromaphyo

Anytime