topic Re: Call ending in Z Series

Call ending

GaryS — Tue, 17 Oct 2017 15:06:48 GMT

Hi, my issue is that my phone cuts out of incoming, outgoing a answer phone messages randomly. It can work fine, I can have a 20 minute call and next time incoming calls can cancel after two rings without answering. I can lose a call 3 times in a minute or it can be fine. Basically I can't rely on my Z5 at all. Any thoughts?

Re: Call ending

Uliwooly — Wed, 18 Oct 2017 23:16:15 GMT

@GaryS

To narrow down the issue, boot in >>> safe mode > see if you experience the same issue and report back

Re: Call ending

GaryS — Wed, 25 Oct 2017 13:15:25 GMT

Put phone in safe mode and everything was fine. So it looked like an app conflict issue. I deleted a few I did not use, then looked at a couple, via their reviews in the app store. In the end I narrowed it down to two with poor reviews. ALL4, part of the channel 4 streaming service which had a couple of very specific Z5 complaints and a call blocking app which I no longer use as the bunny boiler ex has got the message 🙂

Anyway all is fine with no dropped calls in about 5 days, good considering it was an issue 4 or 5 times a day.

Thanks

Re: Call ending

Uliwooly — Wed, 25 Oct 2017 21:11:11 GMT

@GaryS

Excellent