https://community.sony.com.mk/t5/z-series/sony-xperia-poor-quality/m-p/3567644#M113144 <P>The Sony products I have received are not covered by warranty until 1 month after they have been shattered or malfunctioning. I will never buy Sony again and I do not recommend anybody to Sony phone.</P> Wed, 30 Aug 2017 18:23:53 GMT ismailcikla 2017-08-30T18:23:53Z https://community.sony.com.mk/t5/z-series/sony-xperia-poor-quality/m-p/3567644#M113144 <P>The Sony products I have received are not covered by warranty until 1 month after they have been shattered or malfunctioning. I will never buy Sony again and I do not recommend anybody to Sony phone.</P> Wed, 30 Aug 2017 18:23:53 GMT https://community.sony.com.mk/t5/z-series/sony-xperia-poor-quality/m-p/3567644#M113144 ismailcikla 2017-08-30T18:23:53Z https://community.sony.com.mk/t5/z-series/sony-xperia-poor-quality/m-p/3567645#M113145 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1064988">@ismailcikla</A></P><P>Welcome to the community</P><P>I have edited your post as this is an English only forum all posts/replies must be in English.</P><P>I'm sorry to hear you are having issues with the product. You mention the handset has shattered? Generally issues such as a cracked or broken device due to physical damage would not be considered a warrantable fault, therefore not covered under warranty.</P><P>However, I would advise speaking to <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;to discuss this further, they will be able to assist and arrange for the handset to be repaired.</P><P>Good luck&nbsp;</P> Wed, 30 Aug 2017 22:54:49 GMT https://community.sony.com.mk/t5/z-series/sony-xperia-poor-quality/m-p/3567645#M113145 ChloeS 2017-08-30T22:54:49Z