topic Re: Apps not working in Z Series

Apps not working

aaa15 — Mon, 03 Jul 2017 11:39:50 GMT

Hello!

For a week now apps stop constantly working (Messenger, Facebook, Google Chrome, Camera and others). I get the message that App has stopped working, then I get black screen and phone hangs up. Sometimes phone restarts itself automatically.

Yesterday I made a reset and liberated some space on the internal memory. Today the problem reocurred.

Can someone please suggest what to do?

Re: Apps not working

MarlonUk1 — Mon, 03 Jul 2017 11:45:07 GMT

try to perform software repair using Xperia Companion

also to make sure you reformat your sd card

Re: Apps not working

aaa15 — Mon, 03 Jul 2017 11:51:51 GMT

Thank you for suggestions! How do I reformat SD card?

Re: Apps not working

MarlonUk1 — Mon, 03 Jul 2017 12:01:43 GMT

2 ways

1st: settings>storage>sdcard>reformat

just place it in a memory card reader and reformat using a desktop PC

Re: Apps not working

aaa15 — Fri, 07 Jul 2017 20:22:52 GMT

I did as said but the problem persists. I guess there is nothing else to do than return the phone...