https://community.sony.com.mk/t5/z-series/factory-reset/m-p/3562218#M111788 <P>Hi, I'm trying to do a factory reset on my Z5 to send it away for recycling, but the button is greyed out, and I cannot find any way to do this. Thanks in advance.</P><P>Rod</P> Thu, 05 Oct 2017 18:08:10 GMT pingzing 2017-10-05T18:08:10Z https://community.sony.com.mk/t5/z-series/factory-reset/m-p/3562218#M111788 <P>Hi, I'm trying to do a factory reset on my Z5 to send it away for recycling, but the button is greyed out, and I cannot find any way to do this. Thanks in advance.</P><P>Rod</P> Thu, 05 Oct 2017 18:08:10 GMT https://community.sony.com.mk/t5/z-series/factory-reset/m-p/3562218#M111788 pingzing 2017-10-05T18:08:10Z