topic Re: Keyboard buttons not working in Z Series

Keyboard buttons not working

kevlar_heart — Wed, 04 Oct 2017 12:44:15 GMT

Greetings all:

Recently input via keyboard especially in portrait mode has been erratic. I cannot, for example, press the letter "s." The keyboard will return the letter "a" or "d," but never "s." Other times the keyboard types 2-3 characters (I can tell via haptic feedback, that the key presses multiple times). Issue of multi strikes occurs in both portrait and landscape. Other erroneous letters appear during these multi-strike occurrences...including pressing the Back button

Add to that, the Swipe function when answering a call works about 2/3 the time...very annoying.

What I have done so far: rebooted in safe mode to determine if it's a 3rd party application -- nope same issue

Bedore I run Xperia Companion, I was hoping others may have experienced this issue. I'm hesitant to do the repair because I will lose all of the data in a Cycling Application -- backup didn't work last time.

Many thanks

Re: Keyboard buttons not working

kevlar_heart — Sat, 07 Oct 2017 03:48:20 GMT

Crickets

Re: Keyboard buttons not working

kevlar_heart — Tue, 10 Oct 2017 16:20:38 GMT

Well thanks for all the input. I guess the Z3 is truly a dead issue. I now have two Xperia handsets with issues Sony will not even allow me to pay to get fixed

I can't get my Z3C fixed -- no out of warranty service and now the Z3 seems to have fallen off the community radar

Re: Keyboard buttons not working

Rikiwi — Thu, 02 Nov 2017 02:15:04 GMT

@kevlar_heart wrote:
Well thanks for all the input. I guess the Z3 is truly a dead issue. I now have two Xperia handsets with issues Sony will not even allow me to pay to get fixed
I can't get my Z3C fixed -- no out of warranty service and now the Z3 seems to have fallen off the community radar

Yup, I've had this problem for a few weeks. Carried out all the suggested tests, no good. It appears that the digitiser is faulty, requiring a while new screen. It's just not worth doing in my country. I'm buying a Samsung now.