https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559865#M111215 <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20170814-153430.png" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/40135iDBC9D64A7B5CB055/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170814-153430.png" alt="Screenshot_20170814-153430.png" /></SPAN></P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20170814-153338.png" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/40134iC5F869B0AD34C815/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170814-153338.png" alt="Screenshot_20170814-153338.png" /></SPAN></P><P>Everything went OK with my z5 when I bought it few months ago. Dramatically, I could see my screentouch was not responsive lately. I haven't dropped it or caused any heavy impact on it.</P><P>Eventually, I used screen test then it showed me this, what should I deal with this?</P> Mon, 14 Aug 2017 08:47:27 GMT Tien21 2017-08-14T08:47:27Z https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559865#M111215 <P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20170814-153430.png" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/40135iDBC9D64A7B5CB055/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170814-153430.png" alt="Screenshot_20170814-153430.png" /></SPAN></P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20170814-153338.png" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/40134iC5F869B0AD34C815/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170814-153338.png" alt="Screenshot_20170814-153338.png" /></SPAN></P><P>Everything went OK with my z5 when I bought it few months ago. Dramatically, I could see my screentouch was not responsive lately. I haven't dropped it or caused any heavy impact on it.</P><P>Eventually, I used screen test then it showed me this, what should I deal with this?</P> Mon, 14 Aug 2017 08:47:27 GMT https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559865#M111215 Tien21 2017-08-14T08:47:27Z https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559866#M111216 <P>Hi, does it still do this in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>?</P> Mon, 14 Aug 2017 08:48:46 GMT https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559866#M111216 Lord_viridis 2017-08-14T08:48:46Z https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559867#M111217 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1058176">@Tien21</A>,</P><P>Sorry to hear this.</P><P>As <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/212785">@Viridis</A> suggested, does the screen behave if the same way when your device is in <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-2">safe mode</A>? If so I'd recommend that you perform a <A href="https://community.sony.co.uk/t5/c-sonymobile/software+repair+using+Xperia+Companion/pd-p/software_repair_2" class="lia-product-mention" data-product="190-1">software repair using Xperia Companion</A>.</P><P>Keep us posted on how it goes.</P> Mon, 14 Aug 2017 12:20:53 GMT https://community.sony.com.mk/t5/z-series/touchscreen-problem/m-p/3559867#M111217 Emil 2017-08-14T12:20:53Z