Front camera is dirty

Unicorniaa — Tue, 27 Jun 2017 10:59:42 GMT

My front camera is dirty inside, has dust and I do not know how to remove it. I can not use the camera anymore because it looks terrible, does not have the quality of a sony and is also blurred. Could someone tell me how to remove the dirt?

Thanks

Re: Front camera is dirty

Emil — Wed, 28 Jun 2017 06:24:04 GMT

Hi @Unicorniaa and welcome to the community,

I'm very sorry to hear this.

I'm afraid as this is related to your devices hardware I can only recommend that you get in contact with your Local support team for assistance with having your device sent in to an authorized service center for repair.

Your local support team can also assist you with any question you may have regarding service routines in your country.

Let me know how it works out.

topic Re: Front camera is dirty in Z Series

Front camera is dirty

Re: Front camera is dirty