topic Re: strange icon on every Screen in Z Series

strange icon on every Screen

Mervyn11 — Tue, 26 Sep 2017 10:14:37 GMT

Hi - a strange black icon with a white folder appears on every screen on my mobile.

when clicked there is a vibration sound and nothing else happens. It has proved impossible to delete or bin the icon or otherwise move it out of the way!

Re: strange icon on every Screen

Qatrium — Tue, 26 Sep 2017 10:23:08 GMT

@Mervyn11

This looks like a 3rd party app overlay, can you boot into safe mode and check if it is still there?

Re: strange icon on every Screen

Mervyn11 — Tue, 26 Sep 2017 10:31:03 GMT

Yes its atill there in safe mode

Re: strange icon on every Screen

Mervyn11 — Tue, 26 Sep 2017 10:40:11 GMT

if I gently press it it turns blue and when I move the screen a voice declares screen three of five and the icon returns to black!

Re: strange icon on every Screen

Christofer — Tue, 26 Sep 2017 10:47:23 GMT

Hi @Mervyn11,

Any chance you could upload a screenshot that shows this icon? That would help us figure out what this is.

Re: strange icon on every Screen

Qatrium — Tue, 26 Sep 2017 10:50:30 GMT

@Mervyn11

Ok, this looks like you activated an option in Accessibility settings:

Go to Settings -> Accessibility -> Select to Speak -> Disable

Re: strange icon on every Screen

Mervyn11 — Tue, 26 Sep 2017 11:06:21 GMT

Here is a scan with the strange item on the settings screen if I can find how to attach it

Black icon in centre

Re: strange icon on every Screen

Mervyn11 — Tue, 26 Sep 2017 11:14:20 GMT

Thanks that's it!

By the way, I had not selected that option knowingly

Re: strange icon on every Screen

najodleglejszy — Tue, 26 Sep 2017 11:25:08 GMT

@Mervyn11for the future, you can just hold power button and volume down button at the same time to take a screenshot, no need to scan the phone

Re: strange icon on every Screen

Christofer — Tue, 26 Sep 2017 11:37:05 GMT

@Quester Good find! :smileysmileythumbsup: