topic Re: Online backup security? in Z Series

Online backup security?

mr_fay — Thu, 01 Jun 2017 10:11:10 GMT

Hi, I've just bought a Z5c, switching to Android after years of iOS, and I was wondering:
I know that online backups to iCloud and Google Drive are encrypted by Apple and Google, so what does Sony do to secure the online backups I make via Xperia Backup & Restore?

Thanks for your help!

Re: Online backup security?

disimes95 — Thu, 01 Jun 2017 13:18:54 GMT

Hi,

I´m quite sure that Xperia Backups are not online. They are stored in your device/PC.

If you´re refering to wi-fi passwords, contacts, ... , if they are saved in Google account, it´s Google responsabiçity. Because if you reset your phone and log in with Google account, all the data will be restored, since it´s saved on there.

In iPhones you only have "Apple services". Here you Google Account, and then Sony serivices that work with your account settings.

Re: Online backup security?

Jonas — Thu, 01 Jun 2017 13:42:08 GMT

Hi @mr_fay, welcome to our forum and congratulations on your Xperia Z5 Compact!

I have requested some more information regarding this and I will get back to you in this post when I have received it!

Since you are a new Xperia user, you can also create a backup to an SD card or if you have a computer you can download and install our Xperia Companion program which is available for both PC and Mac and create a local backup on your computer. If you need instructions on how to create the backup, have a look at the link below.

/t5/FAQ/How-to-backup-and-restore-your-files-using-Xperia-Companion/m-p/1117112

@diogosimoes4321, You can create a backup to an online account if you go to Settings > Backup & reset > Automatic backup > Select storage > Online account, or tap "More" > Manual backup > Select storage > Online account.

I hope that helps for now and I will get back to you with more information!

Re: Online backup security?

Jonas — Wed, 07 Jun 2017 12:14:04 GMT

Hi again @mr_fay!

I have received some further information now regarding this.

The backup file created using the Xperia Backup & restore app is automatically encrypted, and kept safe using your Google sign-in. Your data will be handled according to the Sony Mobile privacy policy which you can read more about on the link below.

https://www.sonymobile.com/global-en/legal/privacy/

The backup file is encrypted on your device before the upload, and saved in encrypted form in the cloud storage after the upload.

I hope that answers your question and let me know if there is anything else I may assist you with!