topic non-functional sensors in Z Series

non-functional sensors

lasty — Fri, 07 Apr 2017 17:08:28 GMT

hi,

I am sorry for my English, but i have problem with my Z3C and need help.

At random intervals to fail all at once sensors (proximity, barometer, light sensor, gyroscope).In the service menu do not show value. After restart phone everything again working. I made software patch (sony companion),but result is the same.

android 6.0.1

firmware 23.5.A.1.291

Thank you

Re: non-functional sensors

Uliwooly — Fri, 07 Apr 2017 18:18:05 GMT

@lasty

could you repair the phone with XC > boot in >>> safe mode > then

settings > about phone > diagnostics > test > test everything

Re: non-functional sensors

YoGem — Sat, 08 Apr 2017 14:48:47 GMT

@last y check what @uliwooly said, after another software repair (I think you already performed it) try not to install any app, just use it stock and from time to time check your sensors, if after some times you feel that sensors are working properly and always, try installing one by one all the apps you usually use.

If sensors start working normally after a restart that must be a software issue rather than a hardware one.