topic ZL not charging and not turning on in Z Series

ZL not charging and not turning on

Preksha — Mon, 29 May 2017 10:09:46 GMT

Xperia ZL didnt turn on with the power button. When tried to charge, not charging.

Tried (power+volume up) button for 10 secs, but didn't work. PC is not recognising the devise when connected ..!

I don't want to lose my data. Pl help..!

Re: ZL not charging and not turning on

Uliwooly — Mon, 29 May 2017 16:25:49 GMT

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2-3 hours > then see if it turns on. If it doesn't repeat the process but with a different wall charger and cable.

Re: ZL not charging and not turning on

Preksha — Mon, 29 May 2017 17:30:09 GMT

@uliwooly

Thank u... I will try that But atleast the phone should vibrate na after holding the keys for 10 secs...? i don't see any sign of charging (red light) should I continue even then..?

Re: ZL not charging and not turning on

Uliwooly — Mon, 29 May 2017 17:31:49 GMT

@Preksha

you should.