topic Rear-facing camera fault in Z Series https://community.sony.com.mk/t5/z-series/rear-facing-camera-fault/m-p/3552807#M109221 <P>Hello,</P><P><SPAN>I'm experiencing an error with the Rear-facing camera on my Sony Xperia z5 compact.</SPAN></P><P><SPAN>Basically, the image that displays and is captured is distorted.</SPAN></P><P><SPAN>- Rear facing camera only</SPAN></P><P><SPAN>- Same fault for video and still image capture</SPAN></P><P><SPAN>- Same fault when camera accessed via different apps (instagram, facebook)</SPAN></P><P><SPAN>- Tried re-starting</SPAN></P><P><SPAN>- Phone approx 1 year old, latest updates (screenshot attached)</SPAN></P><P><SPAN>- Examples of fault attached.</SPAN></P><P><SPAN>Advice?<SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Photo" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38527i7A0EEC3B8F126656/image-size/large?v=1.0&amp;px=999" title="IMG_20170621_172341_932.jpg" alt="Photo" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Photo</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Photo" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38528i651CADAD19CD3B04/image-size/large?v=1.0&amp;px=999" title="IMG_20170621_172341_931.jpg" alt="Photo" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Photo</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Version info" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38529i95F05D54BEC658E9/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-182620.png" alt="Version info" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Version info</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screengrab" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38530iBBE8841598844E0E/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-183007.png" alt="Screengrab" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Screengrab</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screengrab" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38531i328AD9E9299629B5/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-183013.png" alt="Screengrab" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Screengrab</SPAN></SPAN></SPAN></P> Thu, 22 Jun 2017 08:35:24 GMT Matias_Sony 2017-06-22T08:35:24Z Rear-facing camera fault https://community.sony.com.mk/t5/z-series/rear-facing-camera-fault/m-p/3552807#M109221 <P>Hello,</P><P><SPAN>I'm experiencing an error with the Rear-facing camera on my Sony Xperia z5 compact.</SPAN></P><P><SPAN>Basically, the image that displays and is captured is distorted.</SPAN></P><P><SPAN>- Rear facing camera only</SPAN></P><P><SPAN>- Same fault for video and still image capture</SPAN></P><P><SPAN>- Same fault when camera accessed via different apps (instagram, facebook)</SPAN></P><P><SPAN>- Tried re-starting</SPAN></P><P><SPAN>- Phone approx 1 year old, latest updates (screenshot attached)</SPAN></P><P><SPAN>- Examples of fault attached.</SPAN></P><P><SPAN>Advice?<SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Photo" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38527i7A0EEC3B8F126656/image-size/large?v=1.0&amp;px=999" title="IMG_20170621_172341_932.jpg" alt="Photo" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Photo</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Photo" style="width: 999px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38528i651CADAD19CD3B04/image-size/large?v=1.0&amp;px=999" title="IMG_20170621_172341_931.jpg" alt="Photo" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Photo</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Version info" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38529i95F05D54BEC658E9/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-182620.png" alt="Version info" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Version info</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screengrab" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38530iBBE8841598844E0E/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-183007.png" alt="Screengrab" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Screengrab</SPAN></SPAN></SPAN></P><P><SPAN><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screengrab" style="width: 562px;"><IMG src="https://community.sony.co.uk/legacyfs/online/38531i328AD9E9299629B5/image-size/large?v=1.0&amp;px=999" title="Screenshot_20170622-183013.png" alt="Screengrab" /><SPAN class="lia-inline-image-caption" onclick="event.preventDefault();">Screengrab</SPAN></SPAN></SPAN></P> Thu, 22 Jun 2017 08:35:24 GMT https://community.sony.com.mk/t5/z-series/rear-facing-camera-fault/m-p/3552807#M109221 Matias_Sony 2017-06-22T08:35:24Z Re: Rear-facing camera fault https://community.sony.com.mk/t5/z-series/rear-facing-camera-fault/m-p/3552808#M109222 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/842406">@Matias_Sony</A>, I'm sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>I'm afraid this appear to be hardware related so I recommend that your device gets examined further by an authorised service center. If you contact your <A href="https://community.sony.co.uk/t5/c-sonymobile/Local+support/pd-p/contact_us" class="lia-product-mention" data-product="13-1">Local support</A>&nbsp;team they can give you more information on how to proceed with this.</P> Thu, 22 Jun 2017 12:16:55 GMT https://community.sony.com.mk/t5/z-series/rear-facing-camera-fault/m-p/3552808#M109222 Christofer 2017-06-22T12:16:55Z