topic Re: Home screen back and compact key not responding in Z Series https://community.sony.com.mk/t5/z-series/home-screen-back-and-compact-key-not-responding/m-p/3547778#M107440 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/955157">@manovi</A>,</P><P>Sorry to hear about this issue <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>This could be related to software or hardware, you may need to use the Diagnostics to test the touch screen on the device.</P><OL><LI>From your Home screen, tap Settings</LI><LI>Find and tap &nbsp;About phone &gt; Diagnostics &gt; Test .</LI><LI>Select the touch screen test</LI><LI>Follow the instructions and tap Yes or No to confirm if a feature works</LI></OL><P>Let me know if the touch screen works in this mode.</P> Tue, 28 Mar 2017 05:03:01 GMT Jake-SonyXperia 2017-03-28T05:03:01Z Home screen back and compact key not responding https://community.sony.com.mk/t5/z-series/home-screen-back-and-compact-key-not-responding/m-p/3547777#M107439 My xperia z c6602 the back key homescreen key and compact key isnt working<BR />What should i do? Fri, 24 Mar 2017 17:08:22 GMT https://community.sony.com.mk/t5/z-series/home-screen-back-and-compact-key-not-responding/m-p/3547777#M107439 manovi 2017-03-24T17:08:22Z Re: Home screen back and compact key not responding https://community.sony.com.mk/t5/z-series/home-screen-back-and-compact-key-not-responding/m-p/3547778#M107440 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/955157">@manovi</A>,</P><P>Sorry to hear about this issue <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P><P>This could be related to software or hardware, you may need to use the Diagnostics to test the touch screen on the device.</P><OL><LI>From your Home screen, tap Settings</LI><LI>Find and tap &nbsp;About phone &gt; Diagnostics &gt; Test .</LI><LI>Select the touch screen test</LI><LI>Follow the instructions and tap Yes or No to confirm if a feature works</LI></OL><P>Let me know if the touch screen works in this mode.</P> Tue, 28 Mar 2017 05:03:01 GMT https://community.sony.com.mk/t5/z-series/home-screen-back-and-compact-key-not-responding/m-p/3547778#M107440 Jake-SonyXperia 2017-03-28T05:03:01Z