topic Re: Z3 in Z Series

Z3 - forgot PIN

Diablo0817 — Sun, 19 Mar 2017 11:08:47 GMT

Have a z3 there is unfortunately screen lock pin in it! Pin is no longer known! How do I get it back?

Re: Z3

Qatrium — Sun, 19 Mar 2017 11:23:23 GMT

Try the steps in this thread first, but if it didn't work with you then the only way to regain access to your phone is performing a software repair using Xperia Companion. Sadly, you'll lose all your data.

Re: Z3

Diablo0817 — Sun, 19 Mar 2017 11:28:57 GMT

If I connect mobile phone with data cable at the laptop and pc companion Open comes blocked device! So I can not do anything

Re: Z3

Qatrium — Sun, 19 Mar 2017 11:31:47 GMT

@Diablo0817

If you decided to go with the software repair, then follow the guide I linked strictly. You should have your phone charged and switched off and connect it to PC only when prompted.

Re: Z3

Diablo0817 — Sun, 19 Mar 2017 11:58:44 GMT

So only pc companion open and repair press and connect mobile phone only when it is required?

Re: Z3

Diablo0817 — Sun, 19 Mar 2017 13:01:34 GMT

Google mail account must be the what one at the mobile has been used?