Quickly discharged

Vasilinka — Sun, 19 Mar 2017 10:43:06 GMT

Hello, friends;) Tell me what to do, it became very quickly discharged the battery at the phone. I tried everything, nothing helps. In the beginning the battery keeps well. Can stand for a long time at the same level (with active use of the phone: listening to music, the Internet, social networks). Then the battery charge drops sharply, for example, it was 55%, then sharply becomes 38%, and then 0%, and immediately turns off. Now I made a reset to the factory settings, and the battery does not discharge so much, but still holds the charge badly. What could be the problem? The phone was almost 2 years old, and he repeatedly fell on the carpet, the back cover slightly moved away. What do you advise?

Re: Quickly discharged

Qatrium — Sun, 19 Mar 2017 10:54:36 GMT

@Vasilinka

2 years of usage may indicate an aged battery, I'd suggest contacting your Local support or any trusted 3rd party repair shop and get your phone inspected by a professional.

topic Re: Quickly discharged in Z Series

Quickly discharged

Re: Quickly discharged