topic Re: Problems with charger in Z Series

Problems with charger

fulbi — Thu, 19 Jan 2017 21:51:17 GMT

Charger falls out of the phone, charging is only in a certain position.

I checked on two chargers and the same. The socket is loose. What can i do? Pleace help

Re: Problems with charger

Uliwooly — Thu, 19 Jan 2017 21:59:16 GMT

@fulbi

I'm sorry to hear this, but you have to contact your Local support to get it repaired

Re: Problems with charger

Erik2017 — Thu, 19 Jan 2017 23:00:37 GMT

@fulfil I have the same problem, which I made similar discussipn about this , I have found out that you can only charge on a flat surface, otherwise it wouldn't charge

Re: Problems with charger

CameronT — Thu, 19 Jan 2017 23:34:24 GMT

Hi @Erik2017,

It will be the same deal as @fulbi, because this is a physical issue the best thing to do is to contact your Local support and have it repaired.

Re: Problems with charger

DEATHPROOFBUM — Thu, 19 Jan 2017 23:57:35 GMT

Sorry to hear of your problem, however, if you don't want the fuss of sending it of for repair and if out of warranty the high cost, you can use a work around?
I don't have your problem but I have just purchased a case which if paired with a wireless charging dock, will charge your phone but at a lower ampage.
You still have to plug your case into your USB port, but the lying flat of your device plus angle of cable from case, may help your problem get a constant charge without the cable keep moving out of position.
I purchased them of Amazon £12 case and £7.00 charger, which are of great quality for the price point and free next day shipping if you have prime.
If you are interested in this solution, contact me and I will give the description of them to purchase.

Re: Problems with charger

Erik2017 — Fri, 20 Jan 2017 01:12:49 GMT

Thanks for advice, I would get it repaired but it's only my only charger, so I'm just going have too put up with it for, now bit later down the track I will need to get another charger sad 😔,